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Frequently Asked Questions

How do I book an appointment?
Use the Book an Appointment button on our website to select an available time. Services are provided by appointment. If you are unsure which service you need, contact us at mable@mablepringle.com or 984-323-2648 before booking.

Can I reschedule my appointment?
Yes. Please use the rescheduling link in your confirmation or contact us as soon as possible. If you have already paid, we will explain how that payment applies to your rescheduled appointment or service.

What is your refund policy?
Fees paid for services are generally nonrefundable. If your needs change, we can review whether the amount you paid can be applied as a credit toward another eligible service or a future service with Mable Pringle Group. Service credits have no cash value. Any service with a different price may require an additional payment.

If we make a billing error or a mistake in the service we provide, please contact us so we can review it and make it right. We will correct our work at no additional charge when appropriate and issue a refund when warranted or required by law.

Does paying for tax preparation guarantee a tax refund?
No. Our fee covers the professional work performed. The amount and timing of any tax refund are determined by the applicable tax agencies and depend on your individual tax situation.

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